Thank you for shopping with Rug Studio.

Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Delivery Time

Our standard delivery time is 5–7 business days across most locations in India.

Delivery may take slightly longer during:

• Festivals and public holidays

• Severe weather conditions

• Remote or non-serviceable locations

• High order volume periods

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Order Tracking

Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable).

Delivery

Please ensure that the shipping address and contact details provided at checkout are accurate. Rug Studio is not responsible for delays caused by incorrect shipping information.

If you receive a package that appears damaged, please take photos before opening and contact us within 48 hours of delivery.